Washington Health Exchange Glitches Affect 6,000

SEATTLE (AP) — At least 6,000 people who bought health insurance through Washington’s new exchange are having trouble using that coverage because of computer glitches with the new program.

Officials at the exchange are hoping to have all the problems fixed by Aug. 1.

Insurance Commissioner Mike Kreidler told The Associated Press this week that’s about all the time he’s going to give the exchange to fix the problem. Then he’ll starts advising people to buy their health insurance outside the exchange.

In addition to addressing billing problems when people call in to complain, the exchange is also auditing every account used to buy private insurance through Washington’s answer to federal health reform.

Exchange officials say some of the problems are related to the way Washington’s insurance marketplace was designed. Others happened because of the way people filled out their applications.
 
You May Also Be Interested In These Stories

 
Copyright 2014 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Comments

One Comment

Leave a Reply

Fill in your details below or click an icon to log in:

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

More From CBS Seattle

DOWNLOAD IT NOW!
Watch Danny Bonaduce On DANNY TV

Listen Live