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50 Cents, $1 or $2? Starbucks Adding Digital Tips

Starbucks will let customers paying with iPhone app to add gratuities for baristas.


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Early Look at Windows 8 Baffles Consumers

The release of Redmond-based Microsoft’s Windows 8 operating system is a week away, and consumers are in for a shock. Windows, used in one form or another for a generation, is getting a completely different look that will force users to learn new ways to get things done.


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Kindle Customers May Get Credit From Settlements

Seattle-based Amazon has alerted its Kindle customers that they are entitled to a credit on prior electronic book purchases as part of settlements between some major e-book publishers and the government.


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Testimonials Part 1 – A Priceless Promotional Tool

What is the one thing that should be at your company’s disposal in abundance that fits all 3 of the following criteria?   Priceless Necessary Inexpensive The answer is, YOUR CUSTOMERS!   The following formula […]

CBS Seattle–06/21/2012

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Testimonials Part 2 – Best Strategy

We have looked at some effective ways testimonials can be utilized. Unfortunately, using testimonials goes deeper than simply deciding where, why, and when. The question of how to use testimonials must also come into play. […]

CBS Seattle–06/21/2012

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RealNetworks Settles $2.4 Million Lawsuit with WA

Washington state Attorney General Rob McKenna says digital media provider RealNetworks is going to pay a $2.4 million settlement because of free trial subscriptions that resulted in unwanted monthly charges to customers.


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Puget Sound Energy Outages Declining

A Puget Sound Energy spokesman says the utility hopes to have most of the out-of-service customers in King and Pierce counties back on line Tuesday.